#business intelligence

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  1. Social Media Analytics Research: Where Does It Stand Now?
    Which platforms and analytical methods are suitable for using customer opinions on social media in business decision-making? This systematic review of 57 papers examines research trends and gaps.
    Social Media Analytics2026-10-10#social media analytics#business intelligence#customer reviews#sentiment analysis#topic modeling#systematic literature review

Keywords

#social media analytics1#customer reviews1#sentiment analysis1#topic modeling1#systematic literature review1